EL-ALHADAAFAPP Privacy Policy
ALQAMAR ALLAAMIE Company, the owner of EL-ALHADAAF APP , collects information about you when you use our mobile applications, websites, call-center and services (collectively, the “Services”) and through other interactions and communications you have with us.
This privacy policy sets out the basis on which any information, including any personal data, we collect from you, or you provide to us, will be processed by EL-ALHADAAF APP .
Each time you access or use the Services or provide us with information, by doing so you are accepting and consenting to the practices described in this privacy policy.
Article 1- Scope and Application
This privacy policy (this “privacy policy") applies to persons anywhere in the world who access or use our Services (“Users”) as well as to drivers, or any other persons who use the EL-ALHADAAF APP platform under license (collectively “Venue owner”).
Article 2- Collection of Information
We collect information you provide directly to us through your access or use of the Services, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us.
This information may include: your name, email address and phone number.
Article 3- Use of Personal Data
We may use Personal Data which you provide to us or we collect from you to:
1- Provide, maintain, and improve our Services, including, for example, to facilitate payments, send receipts, provide services you request (and send related information), develop new features, provide customer support to Users and Venue owner, develop safety features, authenticate users, and send product updates and administrative messages;
2- Perform internal administration and operations, including, for example, to prevent fraud and abuse of our Services; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends;
Send you communications we think will be of interest to you, including information about services, and news, of EL-ALHADAAF APP ;
· Notify you about changes to our Services;
· Keep our Services safe and secure; and
· Personalize and improve the Services, including to provide or recommend features, content, social connections, and advertisements.
Article 4- Storage and Transfer of Personal Data
You agree that we have the right to transfer the Personal Data described in this privacy policy, by submitting your Personal Data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this privacy policy.
To preserve the integrity of our databases, to carry out on-going Services on your behalf, for research, analytics and statistics purposes and to ensure compliance with applicable laws and regulations, we retain Personal Information and Demographic Information submitted by Users and Venue owner for a reasonable length of time.
EL-ALHADAAF APP is not responsible for the accuracy of the information you provide, and will modify or update your Personal Information in our databases upon your request
Article 5- Sharing of Personal Data
We may share Personal Data which we collect about you as described in this privacy policy or as described at the time of collection or sharing, including as follows:
· Through Our Services
· We may share your Personal Data with Venue owner to enable them to provide the Services you request. For example, we share your name and mobile number with Venue owner.
Article 6- Other Important Sharing
We may share your Personal Data;
1. In response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process;
2. With law enforcement officials, government authorities, or other third parties to enforce or apply our Terms of Service, to investigate potential breaches or if we believe your actions are inconsistent with our Terms of Service, or to protect the rights, property, or safety of EL-ALHADAAF APP or others;
3. With third parties in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company;
4. If we otherwise notify you and you consent to the sharing;
5. With third parties in an aggregated and/or anonymized form which cannot reasonably be used to identify you
Article 7- E-payment
The electronic payment is made through an intermediary and EL-ALHADAAFAPP does not collect any information related to the credit / debit card
Article 8- Changes to this Privacy Policy
We may change this privacy policy from time to time. If we make significant changes in the way we treat your Personal Data, or to the privacy policy, we will not provide you notice. Your continued use of the Services after such notice constitutes your consent to the changes. We encourage you to periodically review this privacy policy for the latest information on our privacy practice.
Article 9- Security Precautions
Your EL-ALHADAAF APP profile is password-protected so that only you and authorized EL-ALHADAAF APP employees have access to your account information.
EL-ALHADAAF APP staff will never proactively reach out to you and ask for any personal account information, including your password.
EL-ALHADAAF APP makes every effort to ensure that your Personal Data is secure on its system. EL-ALHADAAF APP has staff dedicated to maintaining our privacy policy as set forth herein and other privacy initiatives, periodically reviewing Web security and making sure that every EL-ALHADAAF APP employee is aware of our security practices.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, EL-ALHADAAF APP cannot guarantee the security of any Personal Data you transmit to us, and you do so at your own risk.
EL-ALHADAAF APP expressly disclaims any liability that may arise should any other individuals obtain the Personal Data you submit to EL-ALHADAAF APP .